Privacy Policy

Effective Date: July 2026

Last Updated: July 2026

Contact: [email protected] | (208) 353-3843

This Privacy Policy explains how Bubbles & Bones Dog Spa collects,

uses, and protects your personal information when you visit our website,

book an appointment, or communicate with us.

By using our services, you agree to the practices described in this policy.

1. INFORMATION WE COLLECT

We collect information you provide directly to us, including:

  • First and last name

  • Email address

  • Phone number

  • Location details (city, address)

  • Appointment preferences and service history

  • Any additional information you share with us voluntarily

We also collect basic usage data automatically when you visit our website,

such as pages viewed, time spent on site, and device type. This data is

used to improve your experience and is collected via tools like Microsoft

Clarity and similar analytics platforms.

For grooming services, we also collect information about your dog,

including:

  • Dog name, breed, size, and weight

  • Coat type and grooming preferences

  • Known health conditions, allergies, or behavioral notes

  • Vaccination records

This information is used solely to provide safe, accurate grooming

services and is never shared with third parties for marketing purposes.

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Book and manage your appointments

  • Send appointment reminders, confirmations, and follow-ups

  • Contact you about your service, promotions, or updates

  • Improve our website and service offerings

  • Comply with legal obligations

3. SMS COMMUNICATIONS

By providing your phone number, you consent to receive SMS messages

from Bubbles & Bones Dog Spa. These may include appointment

reminders, booking confirmations, special offers, and service updates.

  • Message frequency varies based on your activity with our service.

  • Standard message and data rates may apply.

  • To opt out at any time, reply STOP to any message.

  • To request help, reply HELP.

  • We do not sell or share your phone number with third parties.

4. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share your data only in

the following limited situations:

  • With service providers who help us operate our business (e.g.,

    payment processing, scheduling, or email/SMS platforms). These

    providers are contractually required to protect your data.

  • When required by law, court order, or government authority.

  • To protect the rights, safety, or property of

    Bubbles & Bones Dog Spa, our clients, or the public.

  • With your explicit consent for any other purpose.

5. DATA RETENTION

We retain your personal information for as long as necessary to provide

our services and meet legal obligations. You may request deletion of your

data at any time by contacting us at [email protected].

6. DATA SECURITY

We take reasonable measures to protect your personal information from

unauthorized access, use, or disclosure. However, no method of

transmission over the internet is 100% secure. We cannot guarantee

absolute security.

7. THIRD-PARTY LINKS

Our website may contain links to third-party sites. We are not responsible

for the privacy practices of those sites and encourage you to review their

policies before sharing any personal information.

8. YOUR RIGHTS

You have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Opt out of marketing communications at any time

To exercise any of these rights, contact us at

[email protected].

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be

posted on this page with an updated effective date. Continued use of our

services after changes are posted constitutes acceptance of the updated

policy.

10. CONTACT US

Questions about this Privacy Policy?

[email protected]

(208) 353-3843

923 16th Ave S, Nampa, ID 83651